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Jobs at YourMechanic

Operations Manager

Location: Mountain View, CA

Type: Full Time

Min. Experience: Mid Level


At YourMechanic, we have a vision that car repair should be as easy as buying a book on Amazon. We believe that life is too short to spend at the waiting room of an auto shop. We believe that people deserve a car repair experience that is hassle-free and totally transparent. At YourMechanic, we are making this happen. With a few clicks on our App or website, a highly trained mechanic comes to your home or office to fix your car. Welcome to Car Repair 2.0! 
Seeking a Supply Operations Manager to support and grow our supply in mechanic partnerships nationwide. The ideal candidate is comfortable working for a startup and committed to creating a phenomenal experience for mechanic partners and users.

RESPONSIBILITIES: 

Mechanic Partner Relations. Recruit, onboard, and manage mechanic partners. 
Mechanic Partner Support. Provide support to mechanic partners and manage the day-to-day issues of mechanic partners on our platform via phone and email. 
Analytics. Analysis and management of supply. 
Proactively seek opportunities for supply growth and improvement (processes, policies, and logistics). 

IDEAL CANDIDATE: 

Minimum of 3 years experience with operations, logistics, account management or related experience in a fast-paced environment.
Strong communication skills (oral and written). 
Exceptional attention to detail & organization skills, and great follow-through on tasks.
Drive and hustle. You’re a hustler at heart, are multitalented, and thrive in a high-pressure environment. Simply put, you have the get-it-done attitude.
You do not need to know about car repair or have auto industry experience. 
BA/BS degree. 

YourMechanic is backed by investors like Andreessen Horowitz & Softbank. We are focused on building the best car repair experience (Starbucks for Auto Repair). The days of dropping your car to a shop, getting a ride back, picking it up and being oversold has come to an end. With a few clicks, people can get a totally transparent and fixed price and have a mechanic come to them to service their cars. Your work will redefine a massive industry ($150B a year), which is begging for disruption (read more here: http://techcrunch.com/2012/09/12/techcrunch-disrupt-sf-2012-winner/ ). You will empower thousands of mechanics to live a better life. We’re growing fast and offering the opportunity to build something that really matters and leave a legacy.

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